Forget PIN / Get One Time Password (First Login)  
Customer Corner

To generate your PIN, please fill in the following information correctly:

Customer / Policy Number / AIA EASY LOGIN ID
  Example: A123456N or maximum 18 characters
ID Card No. / Passport No.
Date of Birth  


AIA Connect iOS / Android
AIA Connect allows you to manage your own policy on your mobile device anywhere at any time. Please scan the QR code or click on link below to download now!

AIA Customer Hotline: (852) 2232 8888 or * 1299 (on Hong Kong mobile network only)
Macau Customer Hotline: (853) 8988 1822
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Last Updated 07/15/2020.